How do you offer such low prices? By keeping our company costs low, Best Value Checks is able to offer you attractive designs at low prices. We are able to process orders faster and assist our customers more quickly by providing convenient online ordering and by servicing our customers via e-mail. We turn our savings around to you, our valued customer by offering up to 75% off bank check prices. Best Value Checks is proud to offer you the Best Value on every design, everyday. We know you will be pleased with your order and look forward to building a lasting relationship for all of your check product needs.
Can I change or cancel
my order online? Our computer systems automatically route
many orders to be produced immediately. Due to the efficiency
of our systems, you are not able to make changes or cancel your
order after it has been submitted.
May I return an unopened
box of checks for a refund or credit? Because your checks
are personalized, we cannot return them to stock. Best Value Checks wants to offer you great savings on bank checks; therefore we can only give refunds on quality issues or if we have made a mistake with bank account information. Best Value Checks is not responsible for customer grammatical errors; please ensure that personalization information is correct before submitting your order. Please email our customer service department via our Contact
Us page with any questions or concerns.
Did the order I just placed go through? Within 24 hours
you should receive a confirmation at the e-mail address you provided.
If you do not, it is possible that the e-mail address was entered
incorrectly or that your order was not received. Check the status
of your order via our Order
Status tool.
I received only part of my order.
When will the rest arrive? If you selected Secure TrackSM
delivery, your check boxes will be shipped together, with
any accessories arriving separately. NOTE: If you selected non-trackable mail for check delivery, it is not uncommon for the
check boxes to become separated in the postal process by as much
as ten business days.
I just opened a new account. What documentation
do I need to order checks? Please have a temporary check
(not a deposit slip) in front of you for reference while ordering.
Your check information MUST match the records on file
at your financial institution. All orders are subject to verification.
Please review all information you have entered, double-checking
against the information on your existing checks.
Don't I have to order checks from my bank?
You can order checks anywhere you choose. Our checks are convenient
to order, meet all bank requirements, and are often priced significantly
lower.
How do I re-order checks on line? Reorders with no changes (other than check design) can be placed
using Express
Reorder by referencing your reorder slip provided in your
last order. If you wish to make changes to your personalization,
you should not use Express Reorder. In this case, simply use our
convenient normal online ordering tools and update your information
as desired.
How do I re-order checks through the mail? To place a reorder through the mail, send in your reorder form and payment to: Best Value Checks, P.O. Box 351170, New Braunfels, TX 78135
Will my entire order ship with the same delivery? If you choose Secure TrackSM delivery, your checks will be shipped
all together via Secure TrackSM. If you selected non-trackable mail,
your check boxes will ship individually and could
arrive as much as ten days apart. Please note, accessory products
will ship separately via U.S. Post.
What is your customization policy? Best Value Checks
reserves the right to refuse to print or produce any customized
features on checks or coordinating products that do not meet our
quality guidelines. Customized features may include but are not
limited to: text message lines
and other text that may occur within names, titles, slogans, addresses,
phone numbers or email addresses.
Why are premium checks priced higher
than standard checks? Many of the checks in the Premium
series use images that require licensing fees, making them costlier
to produce. Also, some Premium checks have special features such
as embossed stock, which is more expensive than standard stock.
Are the colors on the web site accurate? Product images
on this site are representational only. We make every effort to
represent the images as accurately as possible. However, the actual
color of the product you receive may differ slightly from the
color perceived on your computer.
